INTRODUCTION

Go Barber's privacy policy is committed to providing a comprehensive privacy policy based on Articles 13 and 14 of EU Regulation 679/2016, also known as the General Data Protection Regulation (GDPR). This means that we will provide clear and understandable information to users about the processing of their personal data. This privacy policy describes how we collect, use and protect the information we receive when using our application, as well as the reasons why this information is necessary.

This specific privacy policy will refer to the word << User>> (hereinafter "Users" or "User"), and will concern everyone who uses the Go Barber platform, while as << Partner>> (hereinafter "Partner" or "Partners"), to the collaborating barbershops who are registered with a monthly subscription and offer their services.

The Associate has the ability to operate as a User. However, the opposite is not true. More specifically, all accounts created through the registration form on gobarber.gr operate as Users. If a User wishes to operate as an Associate and create an online store on our platform for their physical barbershop, they complete the application form and if they successfully pass the necessary verification stages carried out by our team, then this account is transferred to an Associate.

PERSONAL DATA OF USERS AND PARTNERS

IN WHICH CASES DO WE COLLECT INFORMATION?

For Users and Partners

The personal data of the user or partner is recorded, stored and used by the Go Barber platform with the required respect and in accordance with data protection laws. Whenever the user or partner takes actions such as:

• Registration-account creation.
• Password recovery.
• Change of data added during the registration period.
• Add comments within the application's context.
• Add to Favorites.
• Post on the platform.
• Concession of its geographical location.
• Navigation within the platform, such as viewing specific pages.
• Use of digital support with the Go Barber company offices.
• Sharing or publishing platform content on social networks, through the gobarber.gr platform.
• Other personal information you provide to us.

Additionally and more specifically for Partners

• Send a request to transition a profile from user to partner.
• Select a specific subscription package.

The software is updated and these actions are stored on the gobarber.gr platform.

WHAT PERSONAL INFORMATION DO WE COLLECT?

It is possible that the user or partner may be required to provide information such as:

• His full name.
• His/her email address.
• His phone number.

Regarding exclusively users who wish to become partners, the following information is required in the application form for creating an online store:

• His full name.
• His/her email address.
• His phone number.
• Store name.
• The city in which the store is located.
• The store address.

It is worth noting that the user or collaborator has the option (optionally) to add a profile photo and name on Instagram and Facebook to their PROFILE page.

We use cookies to improve your browsing experience on the Go Barber app. Necessary cookies are required for the website to function, as they measure website traffic and improve the user experience. Functional cookies help us remember your preferences. Finally, social media advertising cookies are used to track visits and display targeted ads. This information is used to create and manage your account, process your reservations and communicate with you about issues related to our services, while also helping to improve your browsing experience on the app.

WHY WE USE THIS DATA

• In order for the smooth completion of the booking procedures.
• So that there is transparency and consequently a guarantee in appointments.
• To avoid malicious accounts that hinder the operation of the platform.
• To ensure constructive communication between us and customers, in order to resolve any concerns.
• To request reviews and ratings in the event of a reservation.
• To send informative emails or SMS about the platform.
• For email and SMS reminders for confirmed appointments.
• For advertising (marketing) purposes.
• To have the appropriate data and statistics in order to optimize our customer experience.
• To detect your location and recommend the closest barbershops to you.

The information you provide us may be used to better understand your preferences and continually tailor our content for a better user experience. Furthermore, this information may be used if required by a competent authority, to establish liability in possible cases of cybercrime against the Website, the Application or Users.

POSSIBLE DISCLOSURE OF YOUR PERSONAL INFORMATION

We may share your information in certain circumstances, such as when required by law or when necessary to comply with legal process or other legal process. We may also share your information with third parties when we reasonably believe that such sharing is necessary to prevent fraud or reduce credit risk.

We may also share your information with other companies as part of our business, for example, in the event of a sale or acquisition. Whenever we share your information, we do so with the utmost care and with the aim of maintaining the security of your data.

We understand the importance of your personal data and are committed to protecting it in the best possible way and with complete transparency. At the same time, we inform users via SMS or email of any changes to their personal information and any reminders regarding their account.

HOW WE PROTECT YOUR PERSONAL DATA

The security of your data is our priority. We make every effort to ensure that your personal data is protected from loss, destruction, misuse, unauthorized access or disclosure. To achieve this goal, we implement strict security protocols and take technical and organizational protection measures.

All personal data we collect is stored on secure servers protected by encryption and other data protection measures. Only authorized persons have access to this data and only for the purposes for which it is necessary. We only use the data you provide to us with your consent and only for the purposes for which you provide it.

Our goal is to provide a safe and reliable experience to our users and we are constantly committed to ensuring the protection of your personal data.

The above will be visible from the partner's store in case the user makes a reservation with it.

ABOUT YOUR RIGHTS

As a user or partner, you have the right to withdraw any consent you have given for the processing of your personal data, at any time. After confirming your request, all your personal data will be deleted, unless there are regulatory obligations that require their retention.

Users have the right to request access, correction or deletion of their personal data, as well as cancellation of their account. Partners can also request the deletion of their personal data from our database.

COMMUNICATION

Finally, for any questions or concerns regarding our privacy policy or the use of personal data, you can contact us through the contact page on the Go Barber platform.

Econtact email: info@gobarber.gr